Privacy Policy

At One Cross Care, we are committed to respecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, including when you submit your contact details, apply for jobs, or engage with our services. We adhere to all applicable data protection regulations, including the General Data Protection Regulation (GDPR).
By using our website, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:
Personal Identification Information:
Full name
Email address
Phone number
Postal address (if applicable)
Any other information you provide when filling out contact forms or applying for roles.
Usage Data:
Information about how you use and navigate our website (e.g., IP address, browser type and version, pages visited). Details of your interaction with our website, such as time spent on pages and referral URLs.
Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance user experience and analyse website traffic. You can manage or disable cookies via your browser settings.

2. How We Use Your Information

We may use your personal data for the following purposes:
To Provide and Improve Our Services:
To respond to queries or requests made through the contact form.
To process job applications.
To enhance and personalise your experience on our website.
For Communication:
To provide updates or information related to our services, job opportunities, or events.
To communicate with you regarding your queries or requests.
For Legal and Compliance Purposes:
To comply with applicable laws, regulations, and legal processes.
To prevent fraud and ensure the security of our website and services.

3. How We Protect Your Information

We take the security of your personal data very seriously. We implement industry-standard measures to protect your information from unauthorised access, disclosure, alteration, or destruction, including:
Data Encryption: All data shared with us is encrypted during transmission using Secure Sockets Layer (SSL) technology.
Access Controls: Only authorised personnel have access to your personal information, and they are bound by strict confidentiality obligations.
Regular Security Audits: We conduct regular security reviews and updates to our website to mitigate potential risks.

4. Sharing Your Information

We do not sell, trade, or transfer your personal data to outside parties, except in the following circumstances:

5. Your Data Protection Rights

In accordance with data protection laws, including the GDPR, you have the following rights regarding your personal data:

6. Retention of Your Data

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including retaining data for legal, accounting, or reporting requirements.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so that we can take steps to delete this information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and we will update the “Last Updated” date accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

One Cross Care
Phone: 0333 335 6236
Email: info@onecrosscare.com
Address: 46 Ferny Brow Rd CH49 8EE